Position Summary

We're looking for enthusiastic and reliable team members to join us at Slick City Action Park! As part of our crew, you'll help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team!

Key Responsibilities

• Guest Greeting & Check-In: Welcome all guests with a friendly, energetic attitude.
• Ticketing, Waivers & Sales: Ensure waivers are completed before entry. Sell park passes, memberships, and other products at the register. Accurately process payments and issue wristbands and City Socks.
• Cash Handling & POS Transactions: Operate the point-of-sale system efficiently, handle cash and credit transactions accurately, and follow proper cash-handling procedures.
• Guest Assistance & Communication: Answer guest questions, provide basic directions throughout the park, and explain park rules and safety guidelines.
• Demonstrations & Instructions: Give clear demonstrations on how to slide and provide simple instructions to ensure guests have a safe and fun experience.
• Upselling & Guest Experience: Promote memberships, special offers, and park events to enhance guest value and maximize revenue while ensuring an outstanding guest experience.

Qualifications

• Must be at least 16 years old.
• Prior experience in a guest-facing role (entertainment, hospitality, retail, or recreation) preferred but not required.
• Strong communication and interpersonal skills; able to enforce rules while staying friendly and professional.
• Reliable, responsible, and able to stay alert in a fast-paced environment.
• Comfortable handling basic transactions and using point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Must successfully complete a background check.
• Bilingual skills are a plus and valued in serving our diverse guest community.

Physical Requirements

• Ability to stand and remain active on your feet for extended periods (up to 6-8 hours per shift).
• Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests.
• Ability to lift and carry up to 25 lbs.
• Ability to respond quickly in emergency situations, including moving rapidly across attractions.
• Comfortable working in a loud, fast-paced environment with flashing lights and high guest activity.

Benefits

• Competitive pay with opportunities for commissions.
• Health, dental, and vision insurance (for eligible team members).
• Paid time off and holiday pay (for eligible team members).
• FREE park admission, plus discounts on food and retail.
• Team member parties, recognition programs, and prizes.
• Opportunities to grow with Slick City through training and career advancement.

Incentive pay is based on membership and product sales and varies by shift.

Position Summary

We're looking for enthusiastic and reliable team members to join us at Slick City Action Park! As part of our crew, you'll help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team!

Key Responsibilities

• Event Confirmation & Check-In: Confirm party/event details with hosts, ensure waivers are completed, process payments, and provide wristbands and City Socks for all guests.
• Guest Greeting & Communication: Welcome party guests with energy, explain the event flow, and serve as the main point of contact throughout the celebration.
• Event Coordination & Flow: Lead birthday groups to their reserved tables, guide them through attractions, and keep the event on schedule while ensuring a fun, safe experience.
• Food & Supplies Oversight: Help coordinate food service, ensure tables are stocked with necessary supplies, and oversee delivery/setup of food and beverages.
• Attraction Guidance & Safety: Demonstrate how to slide properly, provide basic rules/directions, and help guests navigate attractions safely during the event.
• Setup, Cleanup & Guest Satisfaction: Prepare event spaces before arrival, maintain cleanliness during the party, and handle teardown/cleanup after. Ensure the host family feels supported and their expectations are exceeded.

Qualifications

• Minimum 16 years of age.
• Enthusiastic personality.
• Strong communication and interpersonal skills; able to enforce rules while staying friendly and professional.
• Reliable, responsible, and able to stay alert in a fast-paced environment.
• Comfortable handling basic transactions and using point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Must successfully complete a background check.
• Bilingual skills are a plus and valued in serving our diverse guest community.

Physical Requirements

• Ability to stand and remain active on your feet for extended periods (up to 6-8 hours per shift).
• Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests.
• Ability to lift and carry up to 25 lbs. (restocking supplies, moving equipment, assisting with party/event setups).
• Ability to respond quickly in emergency situations, including moving rapidly across attractions.
• Comfortable working in a loud, fast-paced environment with flashing lights and high guest activity.

Benefits

• Competitive pay with opportunities for commissions & tips.
• Health, dental, and vision insurance (for eligible team members).
• Paid time off and holiday pay (for eligible team members).
• FREE park admission, plus discounts on food and retail.
• Team member parties, recognition programs, and prizes.
• Opportunities to grow with Slick City through training and career advancement.

Incentive pay is based on quality of service, party package upsells, and product sales and varies by shift.

Position Summary

We're looking for enthusiastic and reliable team members to join us at Slick City Action Park! As part of our crew, you'll help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team!

Key Responsibilities

• Guest Safety & Rule Enforcement: Actively monitor slides, courts, and attractions to ensure all guests are safe and follow park rules.
• Incident Response & Reporting: Respond quickly and calmly to unsafe behavior or injuries. Follow proper reporting and first-response procedures.
• Guest Service & Engagement: Be approachable, friendly, and attentive while maintaining authority. Answer guest questions and assist when needed.
• Risk Readiness: Inspect assigned attractions each shift, report hazards, and keep areas clean and organized for guest use.
• Team Support: Communicate with fellow monitors and leads during busy times or incidents to keep operations smooth.
• Training & Compliance: Participate in ongoing safety training and follow all company and regulatory safety standards.

Qualifications

• Must be at least 16 years old.
• Prior experience in a guest-facing role (entertainment, hospitality, retail, or recreation) preferred but not required.
• Strong communication and interpersonal skills; able to enforce rules while staying friendly and professional.
• Reliable, responsible, and able to stay alert in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Bilingual skills are a plus and valued in serving our diverse guest community.

Physical Requirements

• Ability to stand and remain active on your feet for extended periods (up to 6-8 hours per shift).
• Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests.
• Ability to lift and carry up to 25 lbs.
• Ability to respond quickly in emergency situations, including moving rapidly across attractions.
• Comfortable working in a loud, fast-paced environment with flashing lights and high guest activity.

Benefits

• Competitive pay.
• Paid sick time.
• FREE park admission, plus discounts on food and retail.
• Team member parties, recognition programs, and prizes.
• Opportunities to grow with Slick City through training and career advancement.

Incentive pay depends on quality guest interaction and varies by shift.

The Assistant Manager supports the General Manager in overseeing daily park operations and ensuring a safe, clean, and fun environment for all guests. This is a hands-on leadership role responsible for supervising staff, enforcing safety and service standards, and assisting with scheduling, training, and guest experience initiatives. The Assistant Manager helps drive revenue through exceptional service, party and event support, and consistent execution of company goals while fostering a positive team culture.
 
At Slick City, we believe strong leaders build future leaders. The Assistant Manager will inspire, mentor, and support their team, creating an environment where employees can grow, and guests have unforgettable experiences.
 
Key Responsibilities
1. Operational Support : Assist in overseeing daily park operations, including opening and closing procedures, guest services, and shift execution to ensure smooth and efficient functioning.
 
2. Team Leadership: Lead by example on the floor, supporting and motivating team members. Provide on- shift training, guidance, and performance feedback to foster a positive and productive work environment.
 
3. Guest Experience: Ensure guests receive safe, clean, and memorable experiences. Respond to guest concerns promptly and professionally, resolving issues as needed.
 
4. Staffing & Scheduling: Support the GM with hiring, onboarding, training, and scheduling staff. Assist in managing timekeeping, attendance, and shift coverage.
 
5. Inventory & Cash Handling: Assist with monitoring inventory levels, restocking supplies, and maintaining accurate cash handling procedures. Ensure compliance with company standards.
 
6. Safety & Events: Enforce safety protocols, support compliance with company and industry standards, and assist in coordinating birthday parties, group events, and special activities.
 
Qualifications
- High school diploma or equivalent required; some college coursework preferred
- 1–2 years of supervisory or team lead experience, preferably in entertainment, hospitality, retail, food service, or recreation
- Strong leadership and interpersonal skills with the ability to motivate and support a diverse team
- Excellent organizational, problem-solving, and multitasking abilities
- Passion for delivering outstanding guest service and creating memorable experiences
- Knowledge of food safety and sanitation standards (ServSafe certification required)
- Comfortable using Microsoft Office Suite and point-of-sale (POS) systems
- Ability to work flexible hours, including evenings, weekends, and holidays
- Reliable transportation to and from work
 
Core Competencies
- Guest Focus – Models guest-first behavior, delivers excellent service, anticipates needs, and ensures positive experiences on every shift.
- Team Leadership – Supports the GM by guiding, motivating, and coaching team members. Recognizes achievement and helps develop future leaders.
- Accountability – Takes ownership of shift-level performance, including safety, service, and compliance with company standards.
- Adaptability – Responds effectively to changes in operations, staffing, or guest needs, maintaining a positive and solution-focused approach.
- Safety & Compliance – Enforces safety protocols and food safety guidelines, ensuring team members follow all rules and regulations.
- Communication – Communicates clearly and professionally with guests, team members, and leadership to maintain alignment and smooth daily operations.
 
Physical Requirements (if applicable)
- Ability to stand and remain active on your feet for extended periods of time (up to 6–8 hours per shift).
- Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests.
- Ability to lift and carry up to 25 lbs. (e.g., restocking supplies, moving equipment, assisting with party/event setups).
- Ability to respond quickly in emergency situations, including moving rapidly across attractions.
- Comfortable working in a loud, fast-paced environment with flashing lights and high guest activity.
- Ability to communicate clearly with guests and team members in a noisy environment.
 
Work Schedule
This is an hourly position that requires a flexible schedule. Team members may be scheduled for weekdays, evenings, weekends, and holidays based on park needs. Consistent weekend availability is required to support park operations and events.
 
Benefits
- Competitive salary with opportunities for performance-based bonuses
- Paid time off and holiday pay
- Professional development opportunities
- Flexible schedule to support work–life balance
- FREE park admission, plus discounts on food and retail.
- Opportunities to grow with Slick City through training and career advancement.
 
About Slick City Action Park
Slick City Action Park is the world’s first and only indoor slide and action sports park designed for all ages. We’re redefining family entertainment by combining massive slides, sport courts,
and thrilling attractions into one high-energy destination. With locations expanding nationwide, Slick City is built on innovation, inclusivity, and creating safe, adrenaline-filled fun for every guest.
 
Join our dynamic team, where unforgettable experiences are made every day. Guided by our core values—Delight the Customer, Be Pioneers, Be Hungry, and Be Bold—we deliver thrilling memories while pushing the limits of creativity and fun.
 

Incentive pay includes commissions and performance bonus